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Retail Lumber & Millwork Sales Associate
RIVERSIDE LOCATIONÂ
Skills and Qualifications:
- Excellent customer service skills
- Ability to conduct multiple tasks simultaneously
- Proven knowledge of retail dynamics
- Ability to maintain a calm and confident demeanor during busy times
- Ability to adhere to high standard of service that places the customer first
- Excellent oral communication skills
- Strong interpersonal skills
- Strong computer skills with attention to detail
Responsibilities:
Consult with customers on a wide variety of product and service needs, including:
- The use and application of a wide variety of woodworking tools and supplies
- The selection and installation of decorative millwork components such as base, door and window casing, crown moulding, corbels, etc.
- The characteristics and properties of various domestic and exotic hardwoods and hardwood plywoods
- The fabrication of custom wood components
Assist in the administration of one or more product lines by:
- Regularly evaluating and making decisions regarding in-store stock item selection
- Assist in the setup of in-store displays
- Evaluate sales and inventory data to identify sales improvements and/or inventory reduction opportunities
- Assist in initiating product promotional activities and ensuring thorough execution of each promotion
Work with our contractor accounts to better offer solutions by:
- Completing work orders
- Coordinating will calls and/or deliveries
- Sourcing special orders