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Retail Lumber & Millwork Sales Associate


Skills and Qualifications:
  • Excellent customer service skills
  • Ability to conduct multiple tasks simultaneously
  • Proven knowledge of retail dynamics
  • Ability to maintain a calm and confident demeanor during busy times
  • Ability to adhere to high standard of service that places the customer first
  • Excellent oral communication skills
  • Strong interpersonal skills
  • Strong computer skills with attention to detail
Consult with customers on a wide variety of product and service needs, including:
  • The use and application of a wide variety of woodworking tools and supplies
  • The selection and installation of decorative millwork components such as base, door and window casing, crown moulding, corbels, etc.
  • The characteristics and properties of various domestic and exotic hardwoods and hardwood plywoods
  • The fabrication of custom wood components
Assist in the administration of one or more product lines by:
  • Regularly evaluating and making decisions regarding in-store stock item selection
  • Assist in the setup of in-store displays
  • Evaluate sales and inventory data to identify sales improvements and/or inventory reduction opportunities
  • Assist in initiating product promotional activities and ensuring thorough execution of each promotion
Work with our contractor accounts to better offer solutions by:
  • Completing work orders
  • Coordinating will calls and/or deliveries
  • Sourcing special orders